Refund policy

Bliss Creations – Return & Refund Policy

Effective Date: [November 2, 2025]

Thank you for shopping with Bliss Creations! We value your satisfaction and strive to ensure you love every purchase. If for any reason you are not completely satisfied, please review our return and refund policy below.

1. Return & Exchange Period

Customers may request a return or exchange within 7 days (1 week) of the purchase or delivery date.

2. Eligibility for Return

To be eligible for a return or exchange:

  • The item must be unused, unworn, and in its original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

  • Items showing signs of use, damage, or alteration are not eligible for return or refund.

3. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Custom-made or personalized products

  • Sale or discounted items

  • Gift cards or promotional items

4. Return Process

To initiate a return, please contact us within the 7-day period via:

Please provide:

  • Your name

  • Order number or proof of purchase

  • Reason for return

  • Clear photos (if applicable)

Once approved, you can send or bring the product to our store at:

📍 Address: 534 Block A, Avenue 1, LDA, Lahore